Declaring a value or tariff heading that the supporting file does not back up
How to avoid it: Keep the sale contract, commercial invoice and payment evidence mutually consistent — a post-clearance audit reviews exactly that bundle.

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Read from the Customs Act B.E. 2560 (2017) and the Export and Import of Goods Act B.E. 2522 (1979). Ask our staff about fees by phone, LINE or email.
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This page is not a tariff-classification table. It answers the questions importers and exporters actually get stuck on: who issues each document, what it proves, and how many certification layers a foreign-issued document must pass before a Thai authority or Thai counterparty accepts it. Read from the Customs Act B.E. 2560 (2017) and the Export and Import of Goods Act B.E. 2522 (1979). No fees quoted, no outcome warranted.
This section quotes no fee and warrants no authority's decision. Ask our staff for service fees and timing by phone, LINE or email.
The most common failure is requesting the document from the wrong body. This table pairs the issuer with the issue the document proves.
| Document | Issued by | Proves |
|---|---|---|
| Import / export goods declaration | Filed by the trader with the Customs Department electronically | The declared description, quantity, value and tariff heading |
| Certificate of origin (C/O, Form D/E, etc.) | Department of Foreign Trade or an authorised body | Origin, for claiming preferential duty under a trade agreement |
| Import / export licence for controlled goods | Department of Foreign Trade or the sector regulator for that good | Legal entitlement to move a good that sits on a control list |
| Bill of lading or air waybill | The carrier or its agent | The contract of carriage and the right to take delivery |
| Power of attorney to a customs broker | The trader (a private instrument) | The agent's authority to sign and clear on the trader's behalf |
| Corporate certificate of a foreign counterparty | The company registrar of that country | The company's existence and who may sign to bind it |
Thailand still runs the classic legalisation chain; the Apostille Convention enters into force for Thailand on 28 February 2027.
| Step | Where | What this step attests |
|---|---|---|
| 1. Signature or true-copy certification | A notary public or authorised officer in the country of origin | That the signer is who they claim to be, or that the copy matches the original |
| 2. Authentication by the origin country's central authority | That country's foreign ministry | The authority of the officer who signed at step 1 |
| 3. Thai embassy or consulate legalisation | The Thai embassy or consulate in that country | The signature and seal applied at step 2 |
| 4. Thai translation and translation certification | A translator who takes responsibility for the text, then onward certification | That the translation corresponds to the original |
| 5. Department of Consular Affairs legalisation | Legalisation Division, Department of Consular Affairs | Certifies the document or translation for filing with Thai authorities |
The figures come from the statute. Confirm with the Customs Department before acting, because implementing regulations change.
| Matter | Window | Basis |
|---|---|---|
| Appeal against a duty assessment | File within 30 days of receiving the assessment notice, to the Board of Appeal | Customs Act B.E. 2560, s.44 |
| Post-clearance audit | Officials may reassess within 3 years of the declaration date, extendable as the Act allows | Customs Act B.E. 2560, s.63 |
| Goods left in customs custody | There is a period to remove the goods; otherwise the overstayed-goods procedure applies | Overstayed-goods provisions, Customs Act B.E. 2560 |
| Retroactive preferential-duty claim | Governed by the conditions of the specific trade agreement and Customs regulations | The relevant FTA plus Customs Department notifications |
How to avoid it: Keep the sale contract, commercial invoice and payment evidence mutually consistent — a post-clearance audit reviews exactly that bundle.
How to avoid it: Log the receipt date immediately and start collecting supporting documents before deciding whether to appeal.
How to avoid it: A notary is only step one; the origin foreign ministry, the Thai mission, then translation and consular legalisation follow. An Apostille is not usable for Thailand until 28 February 2027.
How to avoid it: Match the scope to the actual work — filing declarations, paying duty, taking delivery, signing applications — and set an expiry date.
How to avoid it: Reconcile exporter, consignee, description and quantity on the C/O against the declaration before filing.
How to avoid it: Any translation heading into legalisation needs a named translator's certification, or it stalls at the next step.
How to avoid it: Plan the pickup date before arrival and secure any control-list licence in advance.
How to avoid it: Different control lists sit with different regulators; check the packing list line by line before loading.
The searcher is assembling a document set for clearance
The searcher wants FTA duty relief
The searcher has received an assessment and is weighing an appeal
A foreign counterparty asks for certified Thai documents, or the reverse
Section 44 of the Customs Act B.E. 2560 requires an appeal to the Board of Appeal within 30 days of receiving the assessment notice. Start assembling supporting documents the day the notice arrives, and confirm current procedure with the Customs Department.
Section 63 allows reassessment within three years of the declaration date, extendable on the conditions set out in the Act. Importers should therefore retain the complete document bundle throughout that period.
In sequence: a notary or authorised officer in the origin country, then that country's foreign ministry, then the Thai embassy or consulate, then a certified Thai translation, then legalisation at the Department of Consular Affairs. An Apostille becomes usable for Thailand when the Convention enters into force on 28 February 2027.
For exports from Thailand, certificates of origin are issued by the Department of Foreign Trade or a body it authorises — not by Customs. The form used depends on which trade agreement you are claiming under.
A power of attorney executed in Thailand by a signer present in Thailand normally does not need a notary. Where the principal is a foreign entity or the signer is abroad, counterparties usually require signature certification and the legalisation chain set out above.
It depends on the receiving body. Filings with Thai government agencies or Thai courts typically require a Thai translation with a named, accountable translator. Ask the receiving body which form of translation it accepts before you commission it.
Control lists derive from the Export and Import of Goods Act B.E. 2522 plus sector-specific notifications — food, medicines, medical devices, hazardous substances and so on. Check both the general list and the product-specific statute.
Foreign official documents can serve as evidence once they have passed the legalisation chain and carry a Thai translation. A foreign court judgment, however, is not directly enforceable in Thailand; proceedings must be brought under Thai procedure.
At minimum, cover the reassessment window under s.63, and bear in mind that accounting and tax record-retention rules may require longer.
Typically: certification of the signature or copy in Thailand, translation into the language the destination requires, legalisation at the Department of Consular Affairs, then legalisation at that country's embassy in Thailand. Always confirm the sequence with the receiving authority first.
Granting a power of attorney does not transfer the importer's statutory customs responsibility. The importer remains the declarant; liability between importer and broker is a matter of their contract.
Contact our staff by phone, LINE or email with the document type, the origin or destination country, and the authority you will file with, so the sequence can be scoped to your case.