NAATI-certified translation of Thai identity documents for an Australian visa
- Client group
- Individual client
- Location
- Bangkok, Thailand — lodging in Australia
- Documents
- National ID card · House registration · Birth certificate
- Approximate turnaround
- 5–7 working days
What our team handled
- Checked that the department accepted a NAATI-certified translation without further legalisation
- Produced translations carrying the certifier's stamp, number and statement
- Delivered a digital set formatted for the online lodgement portal
Obstacles and how they were resolved
- One scan was cropped and had to be re-supplied so the seal was fully visible
- The date format had to follow the destination convention to avoid ambiguity
Process outcome: The certified set was uploaded with the application and a hard copy was kept for any later request.
Process note (illustrative): Requesting full-page scans at intake is the fastest fix for portal rejections; a scanning guide sent with the quote would have prevented the re-supply.